Privacy Policy
Effective August 6, 2026
Table of Contents:
- Scope And Application
- Types Of Information We Collect
- Use And Disclosure Of Information
- Security
- Your Privacy Choices
- Other Important Information
- Contact Us
- U.S. Individual State Privacy Rights
1. SCOPE AND APPLICATION
NTN USA Corp./NTN Bearing Corp. of America, along with their other affiliated companies operating within the Americas (“NTN,” “Company,” or “we”) wants you to be familiar with how we collect, use and disclose information from and about you. At NTN, we respect your privacy and are committed to protecting it through our compliance with this policy. We will process your personal data in compliance with applicable data protection laws. We pledge to manage our websites to be safe and enjoyable for you by diligently pursuing the prevention of unauthorized use, disclosure, modification, etc. of your personal data.
This policy describes the types of information we may collect from you or that you may provide, and our practices for collecting, using, maintaining, protecting, and disclosing that information, when you visit the website www.ntnamericas.com or www.bcabearings.com, functionality, and services offered on or through the Website (collectively, the “Website”).
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, you should not use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see Updates to Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Children Under the Age of 18
Our Website is not intended for children under 18 years of age. No one under age 18 may provide any information to or on the Website. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Website. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us via email at [email protected].
2. TYPES OF INFORMATION WE COLLECT
We collect various types of data about you, as described below.
Contact and Account Information. We may collect your name, company name, postal address, phone number, email address, region, area of focus, line of business classification, and any other information you choose to provide. We may also collect information you provide to create an account or profile, such as your username and password.
Interests. We may collect information about your (or your company’s) interest in our products and services. This may include data that indicates your professional interests and credentials, favorite products, or transactional information about the products or services that you purchase in your capacity as a business professional. We use this information to offer products and services of interest to you (or your company).
Feedback and Contact Forms. This includes information that you voluntarily share with us about your experience using our products and services, including our Website. Examples may include unsolicited comments and suggestions, testimonials, or other questions or feedback related to our products and services. We typically collect this information in the form of surveys, panels, contact forms, and email correspondence. If you submit questions to us through one of our contact forms, we may also post the answers to your questions in anonymous form on the Website. We may retain feedback for business, legal, compliance, quality assurance, and recordkeeping purposes.
User-generated Content. We may collect content that you create and then share with us on third-party social networks or the Website. For example, some tools may allow you to enter and display certain information on the Website itself, such as community features you choose to engage with on the Website. The content you choose to upload using those features may be visible to us and others. Examples may include photos, videos, personal stories, product reviews, or other similar media or content. Where permitted, we may collect and publish user-generated content in connection with a variety of activities, including contests and other promotions, Website community and engagement features, and third-party social networking.
Location Information. We may collect or infer information about your location based on your mailing address, zip code, or IP address.
Website Usage and Device Information. We may collect information about your use of the Website, including technical information about your device, browser or mobile carrier; usage information such as when you access the Website, for how long, and the websites you accessed before or after your use of the Website; and device identifiers and IP address. We may also capture information concerning your interaction with the Website.
Information We Derive. We may derive information or draw inferences about you based on the information we collect. For example, we may make inferences about your approximate location based on your IP address.
How We Collect Information
There are several ways we may obtain information about you. We collect information from you (a) that you choose to share with us when using our Website and when you otherwise interact with us, such as through our customer service channels, (b) that we collect automatically when you use our Website, and (c) that we receive from third parties, such as but not limited to web hosting providers and software and software service providers.
We collect information from you directly. We collect information when you use our Website or otherwise interact with us. This may include when you fill out a form, communicate with us via third-party platforms, request customer support, provide us with feedback, sign up for communications, and register for an account with us.
We collect information automatically. We and our third-party service providers may collect data about you using automated technology like cookies and pixels via our Website. If we use these technologies, we do so to improve our Website and your experience, see which areas and features of our Website are popular, and count visits. They also help us understand information like access times, pages viewed, links clicked, and the page you visited before navigating to our Website. For more information about our use of cookies and other tracking technologies, see the “Targeted Advertising and Analytics” and “Your Privacy Choices” sections below.
We get information about you from other sources. We may collect information about you from our business partners or affiliates. We may also acquire information about you and/or your company from other sources, such as social media sites to help us maintain the accuracy of the information we collect, personalize your experience with the Website, target our communications so that we can inform you of products and services or other offers that may be of interest to you, measure ad quality and responses, and for internal business analysis or other business purposes.
Depending on your interactions with us, NTN may not have collected information from you for each of the categories above.
3. USE AND DISCLOSURE OF INFORMATION
We use information that we collect about you or that you provide to us, including any personal information:
- To provide, maintain and improve our Website, including to personalize your online experience.
- To manage your account with us, provide technical support (including to debug and troubleshoot), and send you technical notices, updates, security alerts, and support and administrative messages.
- To provide you with information, products, or services that you request from us.
- To fulfill any other purpose for which you provide information.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including processing your requests or applications.
- To notify you about changes to our Website or any products or services we offer or provide through it.
- To respond to your comments and questions and provide customer service.
- To monitor and analyze trends, usage, and customer activities.
- To allow you to participate in interactive features on our Website.
- In any other way we may describe when you provide the information.
- For any other purpose with your consent.
We may also use your information to contact you about our own and third parties’ services that may be of interest to you.
Disclosure of Your Information
We may disclose aggregated and anonymized information about our users without restriction. We may disclose information we collect from and about you as follows:
We disclose information with our affiliates, service providers, and other third parties we work with. We may disclose information with external companies who perform business, technical, professional, or marketing related services for us. This also includes companies that help us with fraud detection and Website operations. We may disclose information with data analytics vendors or market research companies. In some circumstances these entities may use your information for their own purposes. This might include internal analytics. We may disclose information in the event of bankruptcy or similar events of insolvency, reorganization, or debt restructuring, or to any successor to all or part of our business. In the event that NTN or its assets are acquired by or merged with another company, we may disclose all categories of information as part of that transaction. An acquisition or merger may include part of our business or one of our brands.
We disclose information if we think we have to in order to comply with the law or to protect ourselves. For example, we may disclose all categories information to respond to a court order or subpoena. We will disclose information if a government agency or regulatory body requests it. This includes U.S. and non-U.S. law enforcement or regulatory authorities.
We may disclose aggregate, anonymous, or de-identified information that cannot reasonably be used to identify you. We will not attempt to re-identify such information, except as permitted by law.
We disclose information as permitted by law and for other reasons we describe to you in this privacy policy or at the time the information is collected.
Sale of Information and Targeted Advertising and Analytics
We do not sell personal information for direct compensation. We may engage others to provide analytics, serve advertisements, and perform related services across the web and in mobile apps. Some states may deem this activity a “sale,” “sharing,” or “targeted advertising.” These entities may use cookies, web beacons, SDKs, device identifiers, and other technologies to collect information about your use of our Website and other websites and mobile apps, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in mobile apps, links clicked, and conversion information. We may use this information to deliver advertising targeted to your interests on other companies’ sites or mobile apps and to analyze and track data, determine the popularity of certain content, and better understand your activity.
To the extent we use or disclose your personal information for these purposes via cookies and similar technologies, you may opt out submitting an opt out request to [email protected]. Please note that you will need to renew your opt-out choice if you visit our Website from a new device or browser, or if you clear your cookies.
Sale of Personal Information and Targeted Advertising
We do not sell personal information for monetary compensation.
However, certain uses of cookies, analytics tools, and advertising technologies may be deemed a "sale," "sharing," or use for "targeted advertising" under certain state privacy laws.
4. SECURITY
We use commercially reasonable administrative, technical, personnel, and physical security measures designed to safeguard information against loss, theft and unauthorized use, disclosure, or modification. However, no one can guarantee the complete safety of your information.
5. YOUR PRIVACY CHOICES
Cookies and Similar Tracking Technologies. Most web browsers are set to accept cookies by default. If you prefer, you can usually adjust your browser settings to remove or reject browser cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Websites.
Communication Preferences. You may opt out of receiving promotional emails from us at any time. To opt out of promotional emails, please follow the unsubscribe instructions in those communications. If you opt out, we may still send you non-promotional emails, such as those about your account, relationship with us, or our ongoing business relations.
Previously Provided Information
If you would like to access, review, correct, update, suppress, delete, or otherwise limit our use of your personal information you have previously provided directly to us, you may contact us as outlined in Section 7. In your request, please include your email address, name, address, and telephone number and specify clearly what information you would like to access, change, update, suppress, or delete. We will try to comply with your request as soon as reasonably practicable and consistent with applicable law. Please note that subject to applicable law, in some cases we may not comply with your request where we may require your information in order to comply with applicable law, or to protect, enforce or defend our rights or employee rights, or those of a Company Affiliate.
6. OTHER IMPORTANT INFORMATION
Third-Party Sites and Content
The Website may have links to third-party websites, which may have privacy policies that differ from our own. We are not responsible for the practices of these sites, nor does our privacy policy apply to other sites. We have no control over the information that is collected, stored, or used by third-party sites, so please read each site’s privacy policy carefully. The inclusion of a link to a third-party website on our Website does not imply endorsement or approval of such website and we disclaim responsibility for any loss or other consequences arising from your use of any third-party website regardless of how it is presented on our Website.
In addition, Company is not responsible for the privacy or data security practices of other organizations, such as Meta, X (formerly Twitter), Apple, Google, Microsoft or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider, or device manufacturer, including in connection with any information you disclose to other organizations through or in connection with the Company Websites.
All links to third-party websites are without any warranty whatsoever, all of which are disclaimed to the full extent allowed by law. Your use of any links to third-party websites is at your sole discretion and risk.
We Combine Information
We may combine the information we receive from and about you, including information you provide to us and information we automatically collect through our Website, as well as information collected offline, across other computers or devices that you may use, and from third-party sources.
Updates to Privacy Policy. Company may modify this Privacy Policy. Please look at the Effective Date at the top of this Privacy Policy to see when this Privacy Policy was last revised. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on the Website.
Location of Data. We are based in the United States. You understand that by interacting with us your information will be sent to the United States. If you are a user located outside the United States, you understand and consent to having any personal information processed in the United States. The United States’ data protection laws may not be the same as those in your jurisdiction. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in the United States may be entitled to access your personal information.
Data Retention. We will retain your information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or allowed by law. We may also retain backup information related to your account on our servers for some time after a request for deletion, for fraud detection or to comply with applicable law or our internal security or recordkeeping policies. It may not always be possible to completely remove or delete all of your information due to technical constraints or contractual, financial or legal requirements but in such cases we will comply with all applicable law as it pertains to your information.
Deidentified Information. To the extent we process “deidentified” personal information, as defined under applicable law, we will maintain and use that information in deidentified form and will not attempt to reidentify the information except as permitted by applicable law.
7. CONTACT US
If you have questions about this Privacy Policy, or to submit a privacy rights request, please contact us at:
Email: [email protected].
Please note that to process a privacy rights request we may require more information to adequately process your request and may reach out to reasonably request further information or cooperation. Without adequate information we may be unable to process your request or respond to your question.
Appeals Process. Certain states require us to allow for an appeal following any denial of a privacy rights request. If we deny your request and you wish to appeal, please include “Privacy Rights Appeal” in the subject line and send it to the contact email above.
8. U.S. INDIVIDUAL STATE PRIVACY RIGHTS
Depending on your state of residence, you may have the right to:
- Request confirmation of whether we process your personal information.
- Request access to the personal information we maintain about you.
- Request correction of inaccurate personal information.
- Request deletion of personal information we maintain about you.
- Obtain a portable copy of your personal information in a readily usable format.
- Opt out of:
- the sale of personal information;
- targeted advertising;
- certain profiling activities that produce legal or similarly significant effects concerning you.
- Not be discriminated against for exercising your privacy rights.
Certain rights may not apply in all states, and we may decline requests where permitted by applicable law.
California Residents
California residents may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CPRA"), including:
- The right to know the categories and specific pieces of personal information collected;
- The right to correct inaccurate personal information;
- The right to delete personal information;
- The right to opt out of the sale or sharing of personal information;
- The right to limit the use and disclosure of sensitive personal information, where applicable; and
- The right not to receive discriminatory treatment for exercising privacy rights.
California residents may exercise these rights by using the contact methods listed in Section 7 above.